Legal

Privacy Policy

Last updated: 30 July 2026 Privacy Act 1988 (Cth) compliant

Atella Group ("we", "us", "our") operates in Victoria, Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

01

Information We Collect

We collect only the information required to provide our services, including:

  • Name
  • Email address
  • Phone number
  • Project address
  • Password (stored as a salted, irreversible hash)
  • Site photos, 360° tours, notes, and project documentation
02

How We Use Information

We use your information to:

  • Provide access to the client portal
  • Deliver project documentation and updates
  • Communicate with you about your project
  • Maintain secure records and platform functionality

We do not sell or share your personal information for advertising purposes.

03

Storage & Third-Party Services

Your data may be processed or stored using trusted third-party services, including:

  • Google Apps Script & Google Sheets
  • Panoee (360° tour hosting)
  • Cloudflare / Netlify (hosting)
  • Formspree (contact form submissions)
  • PostHog (website and portal analytics)

PostHog is our analytics provider. It records anonymous usage data such as pages viewed, buttons clicked and approximate location derived from IP address, and on our public pages and demo portal it records anonymised session replays showing how visitors move through the page. Anything typed into a form is masked and never recorded. Session replay is switched off entirely on live client portals. This data is processed on PostHog servers outside Australia.

No analytics data is collected until you accept cookies. If you decline, or later change your choice using the cookie bar, no analytics cookies are set and nothing is sent to PostHog.

04

Security

We take reasonable steps to protect your information, including encrypted storage, hashed passwords, and secure access controls. While no system is completely risk-free, we follow industry-standard practices to minimise any risk to your data.

05

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. We will respond within a reasonable timeframe.

06

Contact Us

For any privacy-related queries or requests, reach us directly:

Atella Group Victoria, Australia [email protected]
07

Changes to This Policy

We may update this policy periodically. The latest version will always be available on our website with an updated effective date.